If done properly the screen will turn black and show a Critical error message (that’s normal), at which point you can select to reset your Kobo ereader. Then when you see square icons appear on the screen, use the paperclip to press the reset button-do this three times. Then insert a paperclip into the reset hole until it clicks to reset the device. The basic app is free, but a 4.99 premium flavor kicks in a text-to-speech reader, a translator, and built-in support for PDF and comic book formats. Press and hold the power button to turn off the device, if possible. If for some reason you can’t get into the menu system there’s a second way to perform a manual factory reset on Kobo ereaders.įirst, charge your Kobo device for a few hours. To perform a factory reset go to Settings > Device information > Factory Reset > Reset Now. You need to do a factory reset if your Kobo’s database gets corrupted, for instance, which can happen if you unplug your Kobo from your computer while files are transferring. This will erase all content and the Kobo account on the device. The higher volt USB charger gives that extra energy needed to juice up the battery while its trying to turn on. If performing a basic reset doesn’t make the problem go away, you can do a full factory reset to restore your Kobo ereader back to its original factory state. Solution: Go to a store such as, The Source (formerly known as Radio Shack), and was advised to buy a 5.0V/2.4A USB AC Charger. Then it becomes a chore to find something small enough to fit in the reset hole… You must be signed in to our website with your linked subscription in order for unlimited article access to our website.That sounds all good and fine unless you don’t have a paperclip (I’ve been there). Plus, see your additional subscriber benefits at /membership.Īll National Geographic magazine subscribers receive full online access to our website. If your screen is frozen, or if you see a black screen, press and hold the power button for 15 seconds. Access articles from our current issue online at /magazine. If your eReader is frozen or unresponsive: Force your eReader to shut off. View recent issues-and every issue since 1888-in the magazine’s full archive at. Log in with your email address and the password you set up to sign in.ģ. If you have already created a digital account (email address/password), proceed to the next step.Ģ. You will need your account number (if your subscription was a gift, use the account number associated with the gift, not the gift giver). Both help your battery last longer, although when your Kobo Arc is asleep it. Once signed in, link your subscription here. You can turn your Kobo Arc off or put it to sleep when you/re not reading. If you don’t have a digital account with us, create one here. Google Play and the Google Play logo are trademarks of Google LLCġ. Download and install the National Geographic app from the Google Play App Store. App Store is a service mark of Apple Inc.Īndroid tablets and phones via Google Play Store™Ģ. For any issues related to your subscription, please call 1-80 or email us at the Apple logo, iPhone and iPad are trademarks of Apple Inc., registered in the U.S. If you are experiencing any technical issues with the National Geographic app, such as trouble playing a video or loading an article, email us at to report what you are seeing. Once you've explored the National Geographic app, check out the full archive, and sign into for unlimited access to our website. If you need to reset your password, enter your email address on the login screen, then select “Forgot your Password” and follow the prompts to continue. Enter your email address and the password you set up for your digital account. Open the app and click the "Sign In" link. Download and install the National Geographic app from the App Store.ģ. Once you create your account, link your subscription here. If you don't have a digital account with us, create one here.
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